Pre-crisis Analytics to Help a Brand Respond Effectively When the S*** Hits the Fan
No executive wants to be awakened at 3 a.m. with bad news and told that the company has gone to…
PRSA Conference Wrap-Up: A Walk-Off Home Run — And Some Key Takeaways
It’s Day Three. Feels like many folks left early unless you’re judging by the still long lines at Starbucks in…
Penn State’s Crisis Offers Guidance to Other Universities and Institutions
Today’s blog post is featured on CommPro.Biz – read the full version here – Michael Fineman on CommPro.biz Penn State…
Crisis Communications: When Silence Is Your Choice, You Should Still Be Prepared
In our crisis communications practice, our recommendations and our clients’ responses run the gamut from telling the story first before…
Reputation Management in the Digital World
As a member of one of the world’s leading public relations agency networks, this weekend Fineman PR is hosting the…
From Hero to Zero – and Back? Re-building a brand after a series of losses
Golf fans and even fair weather sports fans are teeing up for this week’s Masters and one question that seems…
All I Ever Really Need to Know (about PR and Crisis Communication) I Learned in Kindergarten
You’ll notice my blog posts have had a theme these days. The real-life lessons that apply to business are especially…
Want to be a better communicator? Put down your smartphone, strike up a conversation
There used to be a time when people weren’t listening to music, texting, IMing, checking their email, posting to Facebook,…
Handling a Crisis – in Business and in Life
This weekend I got a lesson in crisis communication, but it was not related to work…I learned that the same…